Israel Book Shop Business Hours and Policies
Business Hours:
Sunday to Wednesday: 10 AM - 5 PM
Thursday: 10 AM - 6 PM
Friday: 10 AM - 2 PM (1:30 PM in Winter)
Saturday: Closed
Holiday Closures: Please be aware that Israel Book Shop is closed on all Jewish holidays. Orders placed during these times will be processed when we re-open.
Price Changes: Prices are subject to change without notice. We strive to provide accurate pricing information, but errors do occur. In the event of a pricing change or error, we will notify you as soon as possible and give you the option to confirm your order at the correct price or cancel it.
Sales and Discounts: Discounts may not be combinable with other offers unless otherwise stated. All promotions are subject to availability. Prices may vary between our online and instore locations.
Stock Levels: We make every effort to keep our inventory updated. However, product availability is subject to change. If an item is out of stock after you place your order, we will notify you via email and provide options for backordering or a full refund.
Backorders: If an item is on backorder, we will inform you of the estimated shipping date. You may choose to wait for the item, modify your order, or cancel it for a full refund.
Order Confirmation: Upon placing an order, you will receive an order confirmation email detailing your purchase. Please review this email for accuracy and contact us immediately if you notice any discrepancies.
Shipping Policies:
Orders placed prior to 2 PM, Monday through Thursday, that are in stock and complete will be shipped the same day.
Shipping policies are subject to carrier restrictions, and rates are subject to verification. If the requested shipping option and pricing are not available, we will contact you.
Shipping times may vary based on the shipping method selected and the destination. We will provide estimated delivery dates at checkout, but these are not guaranteed.
If you have any specific shipping requests or need your order by a certain date, please contact us before placing your order to ensure we can accommodate your needs.
Note that media mail is limited to U.S. addresses and may only be utilized for books, CDs, and other USPS-approved items.
Curbside pickup is available. Please select the "Pickup in Store" shipping option at checkout and call ahead to confirm a pickup time.
Return Policy:
You may return new, unused, and unopened items within 7 days of delivery for a full refund.
To initiate a return, please email orders@israelbookshop.com or call 617 566-7113.
Condition of Items: Books must be in their original condition.
Return Shipping Costs: We will cover return shipping costs only if the return is due to our error.
Contact for Returns: Please contact our customer
service team at (617) 566-7113 before returning items.
Shipping Recommendations: For your protection, we recommend using UPS or Insured Parcel Post for returns.
Return Address: Please include your name, address, email address, phone number and order number in the return
package, and send it to:
Israel Book Shop
Attention: Returns Dept.
410 Harvard Street
Brookline, MA 02446
For additional information or assistance, please Email orders@israelbookshop.com or call us at (800) 323-7723 or (617) 566-7113.